Terms of Service

Last updated: January 1, 2025

Agreement to Terms

By accessing or using the DuctDuctClean website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

DuctDuctClean provides air duct cleaning, dryer vent cleaning, commercial HVAC cleaning, and window washing services in the Idaho Falls, ID area. All services are subject to availability and scheduling. Quotes provided are estimates and final pricing may vary based on the actual scope of work required.

Scheduling and Cancellation

We request at least 24 hours' notice for cancellations or rescheduling. Appointments cancelled with less than 24 hours' notice may be subject to a cancellation fee. We will make every effort to arrive within the scheduled time window, but delays may occur due to weather or other circumstances.

Payment

Payment is due upon completion of services unless otherwise agreed upon in writing. We accept major credit cards, checks, and cash. Prices are subject to change without notice, but quoted prices will be honored for the agreed-upon service.

Satisfaction Guarantee

We stand behind the quality of our work. If you are not satisfied with our service, please contact us within 7 days and we will return to address any concerns at no additional charge.

Limitation of Liability

DuctDuctClean is fully licensed and insured. Our liability is limited to the cost of the services provided. We are not responsible for pre-existing conditions or damage to duct systems that are already in a state of disrepair. We will inform you of any issues discovered during our inspection before proceeding with work.

Website Use

The content on this website is for general informational purposes only. We make reasonable efforts to keep the information accurate and up to date, but we make no warranties about the completeness or accuracy of this information.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website and services constitutes acceptance of any changes.

Contact Us

If you have any questions about these Terms of Service, please contact us at info@ductductclean.com or call (208) 470-8020.